Skip to content
gr0wpath
Log In
Course catalog

Everything in the library, by area and by product.

Explore the gr0wpath training library by skill area, job role and product. Starter content is editable so your organization can review it, tailor it to your procedures, and approve what employees receive. Content awaiting subject-matter review is identified clearly.

Request a demoStarter packages
Courses
1,056
Lessons
3,695
Training videos
762
Questions
21,619
Scenarios
451
Learning paths
99
Formal exams
124
Practice exams
115
Course final exams
1,056
How we count
Courses:
Published courses.
Lessons:
Published reading lessons that are part of at least one published course, each counted once.
Training videos:
Published training-video lessons that are part of at least one published course, each counted once.
Questions:
Published questions in the question bank, each counted once. Includes questions used only in exams, practice and adaptive tests, not just course knowledge checks.
Scenarios:
Published scenarios.
Learning paths:
Published learning paths.
Formal exams:
Published standalone exams for formal assessment. Not course knowledge checks, course final exams, practice exams or hiring tests.
Practice exams:
Published standalone practice exams. Results are practice evidence, not formal assessment.
Course final exams:
Published course final exams (one per published course that has enough questions).
Not counted:
drafts, content waiting for review and archived content (currently 2 courses and 18 questions in draft or review). Counts update every few minutes.
1,056 courses

Training for the tools you use

Tell gr0wpath which products your business runs (Settings › Tools we use) and people see training for those, and none for the ones you don't. Most products have an everyday course; many also have an admin course for IT staff. Free and open-source tools are highlighted Open source, and free tools whose licence isn't open source are marked Free, source available.

RMM

PSA

Network equipment

Virtualization

SIEM / security monitoring

Device management

Email, documents and office apps

Chat and meetings

Cloud platform

Sign-in and identity

Endpoint security

Backup

Firewalls

Remote access / remote support

Email security

Vulnerability and exposure management

IT documentation

Password manager

IT service desk tool

Accounting

CRM

Company-wide

80 courses6 learning paths14 exams18 scenarios

1Password2 courses
Accessible communication3 courses
BitwardenOpen source2 courses
Business basics1 course
Company-specific training2 courses
Critical thinking4 courses
Ethics and conduct3 courses
Google Cloud Identity1 course
Google Meet and Chat1 course
Google Workspace2 courses
Information handling4 courses
JumpCloud1 course
Keeper2 courses
MailThreatZero1 course
Managing your work5 courses
Microsoft 3651 course
Microsoft Teams1 course
Okta1 course
Password managers3 courses
Privacy and data protection4 courses
Public communication2 courses
Security awareness for all staff15 courses
Security for managers3 courses
Slack1 course
Using AI at work5 courses
Workplace collaboration tools3 courses
Workplace communication6 courses
Zoom1 course

Learning paths (6)

  • Everyday workplace tools17 steps
  • Security Awareness for All Staff23 steps
  • Security for Managers and Approvers14 steps
  • Using the company password manager10 steps
  • Workplace essentials 2: information, IT use and public communication18 steps
  • Workplace essentials for all staff25 steps

Exams (14)

  • Everyday workplace tools: final evaluationrandom set · 12 questions · 25 min
  • Everyday workplace tools: practice examrandom set · practice · 8 questions
  • Security Awareness for All Staff: final evaluationrandom set · 34 questions · 40 min
  • Security Awareness for All Staff: practice examrandom set · practice · 19 questions
  • Security for Managers and Approvers: final evaluationrandom set · 28 questions · 40 min
  • Security for Managers and Approvers: practice examrandom set · practice · 15 questions
  • Using a password manager: final evaluationrandom set · 12 questions · 20 min
  • Using a password manager: practice examrandom set · practice · 8 questions

Interactive scenarios (18)

  • "Just paste it into the chatbot"
  • 'IT support' calls about a virus
  • A conversation at the trade dinner
  • A payroll sheet shared with an open link
  • A text from 'your manager'
  • An unknown guest in the lobby and a "helpdesk" chat
  • An urgent approval before 5 pm
  • Final tickets from a bidder

Customer service

Helping customers by phone, chat, email or in person.

38 courses4 learning paths10 exams16 scenarios

Accounts and subscriptions2 courses
Appointments and bookings2 courses
Billing and payments2 courses
Conversations with customers4 courses
Customer care and protection3 courses
Customer feedback2 courses
Customer success6 courses
De-escalation2 courses
Listening & complaints2 courses
Orders and deliveries2 courses
Owning the outcome2 courses
Phone and front line2 courses
Policies & expectations3 courses
Product faults and warranty2 courses
Service quality2 courses

Learning paths (4)

  • Customer Service Representative29 steps
  • Customer Service: Senior and Team Lead26 steps
  • Customer Service: billing, orders, faults and bookings31 steps
  • Customer Service: escalations, protection and quality22 steps

Exams (10)

  • Customer Service Lead: final evaluationrandom set · 36 questions · 50 min
  • Customer Service Lead: practice examrandom set · practice · 20 questions
  • Customer Service Representative: final evaluationrandom set · 40 questions · 60 min
  • Customer Service Representative: practice examrandom set · practice · 20 questions
  • Customer service 2: accounts, payments, orders, repairs and the front counter final evaluationrandom set · 35 questions · 50 min
  • Customer service 2: practice examrandom set · practice · 28 questions
  • Customer service: billing, orders, faults and bookings (final evaluation)random set · 30 questions · 45 min
  • Customer service: billing, orders, faults and bookings (practice exam)random set · practice · 20 questions

Interactive scenarios (16)

  • A call about a late husband's account
  • A charger that got too hot
  • A one-star review naming our technician
  • A refund nobody owns
  • A refund request on day 41
  • A relay call and an unreadable letter
  • A son calling with a power of attorney
  • An urgent email change from abroad

Field service

Technicians who visit customer sites to install, maintain and repair.

26 courses4 learning paths10 exams12 scenarios

Decommissioning and disposal1 course
Diagnosis and repair2 courses
Environment and waste on site2 courses
Finishing the job4 courses
Installation and commissioning4 courses
On site3 courses
Planned maintenance2 courses
Preparing for the job4 courses
Tools and test equipment2 courses
Work orders2 courses

Learning paths (4)

  • Field Service Technician28 steps
  • Field Service: authorization, site safety and diagnosis20 steps
  • Field Service: work orders, maintenance, installation and environment27 steps
  • Senior Field Technician23 steps

Exams (10)

  • Field Service Technician: final evaluationrandom set · 36 questions · 60 min
  • Field Service Technician: practice examrandom set · practice · 18 questions
  • Field service 2: practice examrandom set · practice · 20 questions
  • Field service 2: repeat faults, maintenance rounds, completion and the environment final evaluationrandom set · 30 questions · 45 min
  • Field service: authorization, site safety and diagnosis (final evaluation)random set · 33 questions · 45 min
  • Field service: authorization, site safety and diagnosis (practice exam)random set · practice · 21 questions
  • Field service: work orders, maintenance, installation and environment (final evaluation)random set · 30 questions · 45 min
  • Field service: work orders, maintenance, installation and environment (practice exam)random set · practice · 20 questions

Interactive scenarios (12)

  • "It's not finished"
  • An urgent call at 10:30
  • Missing part, waiting customer
  • No pump in the van: hand it over properly
  • Oil on the move
  • One hole in an old ceiling
  • One test short of handover
  • Pressure to skip the close-out

Finance / bookkeeping

Recording transactions accurately, paying and collecting on time, and protecting the business's money.

55 courses5 learning paths10 exams17 scenarios

Accounting software basics2 courses
Bookkeeping basics7 courses
Business fundamentals10 courses
Month-end close and controls10 courses
Payables and receivables4 courses
Payroll, tax and fixed assets5 courses
Purchasing & payables controls12 courses
QuickBooks Online3 courses
Xero2 courses

Learning paths (5)

  • AP/AR Clerk: Invoices, Receivables and Cash22 steps
  • Bookkeeper: Close, Receivables and Controls29 steps
  • Bookkeeping foundations and controls22 steps
  • Bookkeeping: stock, cash, credit and close19 steps
  • Purchasing and Invoice Review21 steps

Exams (10)

  • AP/AR Clerk: final evaluationrandom set · 38 questions · 55 min
  • AP/AR Clerk: practice examrandom set · practice · 19 questions
  • Bookkeeper: final evaluationrandom set · 40 questions · 60 min
  • Bookkeeper: practice examrandom set · practice · 21 questions
  • Bookkeeping foundations and controls: final evaluationrandom set · 30 questions · 45 min
  • Bookkeeping foundations and controls: practice examrandom set · practice · 18 questions
  • Bookkeeping: stock, cash, credit and close: final evaluationrandom set · 30 questions · 45 min
  • Bookkeeping: stock, cash, credit and close: practice examrandom set · practice · 20 questions

Interactive scenarios (17)

  • A new supplier, needed today
  • A partly disputed invoice
  • A supplier chases an invoice that doesn't match
  • A till that's short again
  • Card statement review: a split and a subscription
  • Choosing a vendor with incomplete quotes
  • Expense claim with missing receipts
  • Friday afternoon, an order over the limit

Human resources

Hiring, onboarding, supporting and protecting employees.

30 courses5 learning paths10 exams16 scenarios

Employee relations8 courses
Hiring & onboarding10 courses
HR administration3 courses
Learning & development1 course
Policies & compliance4 courses
Roles and competencies1 course
Workforce data3 courses

Learning paths (5)

  • HR Advisor: conduct, flexibility and people data19 steps
  • HR Coordinator29 steps
  • HR Employee Relations Advisor17 steps
  • HR Generalist28 steps
  • Recruitment and Onboarding Coordinator15 steps

Exams (10)

  • HR Advisor (conduct, flexibility and people data): final evaluationrandom set · 32 questions · 50 min
  • HR Advisor (conduct, flexibility and people data): practice examrandom set · practice · 17 questions
  • HR Coordinator: final evaluationrandom set · 42 questions · 60 min
  • HR Coordinator: practice examrandom set · practice · 23 questions
  • HR Employee Relations Advisor: final evaluationrandom set · 27 questions · 50 min
  • HR Employee Relations Advisor: practice examrandom set · practice · 15 questions
  • HR Generalist: final evaluationrandom set · 38 questions · 60 min
  • HR Generalist: practice examrandom set · practice · 19 questions

Interactive scenarios (16)

  • "If I say yes to her, they'll all want it"
  • "Just send me her file"
  • "My back's been bad since the operation"
  • "Please don't tell anyone"
  • "Send them all on a course"
  • A reference that raises a question
  • Back after three weeks off
  • Coaching a manager before a performance conversation

Industry

12 courses

Estimating1 course
Food safety2 courses
Front office and reservations1 course
Fundraising compliance1 course
Grants management1 course
Guest service1 course
Patient access and registration2 courses
Patient privacy (HIPAA)2 courses
Volunteers and safeguarding1 course

Management / leadership

Leading people, planning and coaching.

40 courses6 learning paths12 exams23 scenarios

Coaching & conflict4 courses
Delegation & planning5 courses
Developing people9 courses
Leading people11 courses
Leading the work7 courses
Leading through incidents4 courses

Learning paths (6)

  • Department Manager29 steps
  • New Supervisor24 steps
  • New Team Lead21 steps
  • Operations Leader22 steps
  • Team Lead: people and planning16 steps
  • Technical Mentor / Trainer16 steps

Exams (12)

  • Department Manager: final evaluationrandom set · 38 questions · 60 min
  • Department Manager: practice examrandom set · practice · 21 questions
  • New Supervisor: final evaluationrandom set · 36 questions · 60 min
  • New Supervisor: practice examrandom set · practice · 19 questions
  • New Team Lead: final evaluationrandom set · 38 questions · 60 min
  • New Team Lead: practice examrandom set · practice · 21 questions
  • Operations Leader: final evaluationrandom set · 30 questions · 55 min
  • Operations Leader: practice examrandom set · practice · 15 questions

Interactive scenarios (23)

  • "Scanners won't work on nights"
  • Always online, always fine
  • Coaching after a failed assessment
  • Feedback for a high performer who cut corners
  • Four out of five
  • Freezer 1 is warming
  • Let go of the stock count
  • New supervisor, tight deadline

Manufacturing

Producing to standard, safely, with consistent quality.

20 courses4 learning paths9 exams11 scenarios

Equipment care2 courses
Hazardous energy1 course
Machine safety1 course
Production performance2 courses
Quality12 courses
Working to standard2 courses

Learning paths (4)

  • Production Operator27 steps
  • Production Team Lead31 steps
  • Quality Inspector25 steps
  • Quality and Improvement Technician20 steps

Exams (9)

  • Production Operator: final evaluationrandom set · 32 questions · 60 min
  • Production Operator: practice examrandom set · practice · 17 questions
  • Production Team Lead: final evaluationrandom set · 42 questions · 60 min
  • Production Team Lead: practice examrandom set · practice · 24 questions
  • Quality Inspector: final evaluationrandom set · 33 questions · 60 min
  • Quality Inspector: practice examrandom set · practice · 18 questions
  • Quality and Improvement Technician: final evaluationrandom set · 35 questions · 60 min
  • Quality and Improvement Technician: practice examrandom set · practice · 20 questions

Interactive scenarios (11)

  • A supplier alert on resin lot R-4425
  • First article out of tolerance
  • Half the downtime is 'Other'
  • Pass or fail?
  • Seven above the line
  • Skip the PM this week?
  • Starting the day shift on Line 3
  • The 14:00 check is out of tolerance

Marketing

Reaching the right people with clear, accurate, on-brand messages, and learning from the results.

46 courses4 learning paths10 exams16 scenarios

Analytics, experiments and budgets5 courses
Audience, messaging and content12 courses
Brand and approvals9 courses
Campaigns and results12 courses
Market research1 course
Product discovery1 course
Product metrics1 course
Product planning3 courses
User research2 courses

Learning paths (4)

  • Content Specialist20 steps
  • Marketing Analyst23 steps
  • Marketing Coordinator35 steps
  • Social Media and Community Coordinator18 steps

Exams (10)

  • Content Specialist: final evaluationrandom set · 31 questions · 45 min
  • Content Specialist: practice examrandom set · practice · 17 questions
  • Marketing Analyst: final evaluationrandom set · 36 questions · 60 min
  • Marketing Analyst: practice examrandom set · practice · 18 questions
  • Marketing Content, AI Review and Email: final evaluationrandom set · 24 questions · 45 min
  • Marketing Content, AI Review and Email: practice examrandom set · practice · 12 questions
  • Marketing Coordinator: final evaluationrandom set · 39 questions · 50 min
  • Marketing Coordinator: practice examrandom set · practice · 22 questions

Interactive scenarios (16)

  • "9 in 10 customers love it": a survey headline
  • "Marketing leads are junk"
  • A case study quote without sign-off
  • A complaint going viral
  • A creator post without disclosure
  • A trade-show list and a newsletter deadline
  • Ad copy with unsupported claims, due today
  • After the expo: what to do with 300 badge scans

Office / administration

Keeping the office running: schedules, records, communication and accuracy.

50 courses5 learning paths10 exams12 scenarios

Accuracy & records3 courses
Communication and inbox5 courses
Data privacy1 course
Front desk and mailroom4 courses
Presentations1 course
Professional services3 courses
Records and documents8 courses
Scheduling & communication2 courses
Scheduling and coordination3 courses
Spreadsheets20 courses

Learning paths (5)

  • Executive Assistant19 steps
  • Office Administrator30 steps
  • Office coordinator: data, documents and workflow22 steps
  • Office operations: data, documents and the building20 steps
  • Receptionist: Front Desk, Phones and Mail22 steps

Exams (10)

  • Executive Assistant: final evaluationrandom set · 30 questions · 45 min
  • Executive Assistant: practice examrandom set · practice · 16 questions
  • Office Administrator: final evaluationrandom set · 34 questions · 50 min
  • Office Administrator: practice examrandom set · practice · 18 questions
  • Office coordinator: final evaluationrandom set · 30 questions · 45 min
  • Office coordinator: practice examrandom set · practice · 18 questions
  • Office operations: data, documents and the building: final evaluationrandom set · 30 questions · 45 min
  • Office operations: data, documents and the building: practice examrandom set · practice · 20 questions

Interactive scenarios (12)

  • Booking a conference trip
  • Clear-out day and a legal hold
  • Fire alarm during a busy morning
  • Minutes due by five
  • Monday morning: inbox, phones and a walk-in
  • Out of toner before a client presentation
  • The board pack figure that doesn't add up
  • The electrician with no host and no key

Operations

Running day-to-day work reliably and improving it.

36 courses4 learning paths9 exams10 scenarios

Business continuity1 course
Continuous improvement3 courses
Facilities and contractors1 course
Inventory & scheduling3 courses
Performance & KPIs4 courses
Procedures & quality4 courses
Process & capacity6 courses
Project planning6 courses
Purchasing & vendors3 courses
Site security and CCTV1 course
Work orders & dispatch4 courses

Learning paths (4)

  • Operations Planner / Scheduler24 steps
  • Operations Planning and Coordination23 steps
  • Operations and Continuous Improvement25 steps
  • Purchasing Coordinator11 steps

Exams (9)

  • Operations Planner / Scheduler: final evaluationrandom set · 24 questions · 50 min
  • Operations Planner / Scheduler: practice examrandom set · practice · 12 questions
  • Operations Planning and Coordination: final evaluationrandom set · 40 questions · 60 min
  • Operations Planning and Coordination: practice examrandom set · practice · 23 questions
  • Operations and Continuous Improvement: final evaluationrandom set · 34 questions · 60 min
  • Operations and Continuous Improvement: practice examrandom set · practice · 18 questions
  • Operations: work order planning and dispatch final evaluationrandom set · 16 questions · 30 min
  • Operations: work order planning and dispatch practice examrandom set · practice · 12 questions

Interactive scenarios (10)

  • 600 caps for the 16:00 truck
  • Hire another packer?
  • Nobody follows step 4
  • OTIF fell off a cliff
  • Out of stock again
  • The Saturday line stop and the gearbox that isn't here
  • The bearings won't arrive in time
  • The jam that keeps coming back

Safety

Everyday workplace safety for every team. Complements, and never replaces, legally required, site-specific safety training.

25 courses4 learning paths11 exams14 scenarios

Hazardous energy2 courses
Hazardous substances3 courses
Health hazards2 courses
Safety culture4 courses
Spotting hazards9 courses
When things go wrong1 course
Working at height2 courses
Workplace transport2 courses

Learning paths (4)

  • Safety Coordinator29 steps
  • Safety Representative30 steps
  • Workplace Hazards: Signs, Noise, Heat, Confined Spaces and Electricity18 steps
  • Workplace Safety Essentials24 steps

Exams (11)

  • Safety 2: hazardous energy programs and workplace transport final evaluationrandom set · 14 questions · 25 min
  • Safety 2: practice examrandom set · practice · 8 questions
  • Safety Coordinator: final evaluationrandom set · 32 questions · 60 min
  • Safety Coordinator: practice examrandom set · practice · 18 questions
  • Safety Representative: final evaluationrandom set · 34 questions · 60 min
  • Safety Representative: practice examrandom set · practice · 19 questions
  • Safety coordination readiness checkrandom set · 21 questions · 35 min
  • Workplace Hazards (signs, noise, heat, confined spaces, electrical): final evaluationrandom set · 35 questions · 60 min

Interactive scenarios (14)

  • A splash in the dosing room
  • Alarm during a visitor tour
  • First week, hottest day
  • Just a quick jam
  • Stop-work under pressure
  • The bottle marked 'DS'
  • The driver who wants his keys back
  • The motor on the floor

Sales

Finding, qualifying, winning and growing customers.

51 courses5 learning paths10 exams23 scenarios

Account management6 courses
Card payments1 course
Cash handling1 course
CRM basics2 courses
Discovery & qualification3 courses
Follow-up & closing4 courses
Handling objections3 courses
HubSpot3 courses
Pipeline and forecasting4 courses
Product knowledge2 courses
Proposals and follow-up9 courses
Prospecting5 courses
Returns, refunds and fraud signals1 course
Salesforce3 courses
Selling fundamentals4 courses

Learning paths (5)

  • Account Executive: Value, Closing and Terms21 steps
  • Account Manager26 steps
  • Consultative Sales28 steps
  • New Sales Representative18 steps
  • Sales Operations Analyst18 steps

Exams (10)

  • Account Executive: Value, Closing and Terms: final evaluationrandom set · 34 questions · 55 min
  • Account Executive: Value, Closing and Terms: practice examrandom set · practice · 19 questions
  • Account Manager: final evaluationrandom set · 42 questions · 55 min
  • Account Manager: practice examrandom set · practice · 21 questions
  • Consultative Sales: final evaluationrandom set · 40 questions · 50 min
  • Consultative Sales: practice examrandom set · practice · 21 questions
  • New Sales Representative: final evaluationrandom set · 40 questions · 50 min
  • New Sales Representative: practice examrandom set · practice · 22 questions

Interactive scenarios (23)

  • "We'll stick with our spreadsheet"
  • 412 expo leads by Friday
  • A calling blitz and an AI voice tool
  • A colleague's over-promising proposal
  • A commission statement that overpays
  • A demo that goes off track
  • A discount above your approval limit
  • A proposal that promises more than the scope

Technical support

Helping customers solve problems with a product or service.

20 courses4 learning paths10 exams13 scenarios

Escalation & updates3 courses
Incidents and root cause4 courses
Questions & information2 courses
Support workflow4 courses
Troubleshooting approach3 courses
Web apps and integrations4 courses

Learning paths (4)

  • Senior Technical Support21 steps
  • Technical Customer Support30 steps
  • Technical support: diagnostics and incidents19 steps
  • Technical support: intake, web apps and integrations18 steps

Exams (10)

  • Senior Technical Support: final evaluationrandom set · 30 questions · 45 min
  • Senior Technical Support: practice examrandom set · practice · 17 questions
  • Technical Customer Support: final evaluationrandom set · 34 questions · 50 min
  • Technical Customer Support: practice examrandom set · practice · 17 questions
  • Technical support: diagnostics and incidents final evaluationrandom set · 30 questions · 45 min
  • Technical support: diagnostics and incidents practice examrandom set · practice · 15 questions
  • Technical support: intake, web apps and integrations final evaluationrandom set · 30 questions · 45 min
  • Technical support: intake, web apps and integrations practice examrandom set · practice · 15 questions

Interactive scenarios (13)

  • "Push it to all 40 PCs now"
  • A remote session with a confidential screen
  • Engineering can't reproduce it
  • Escalating a sync problem to Tier 2
  • Is it really fixed?
  • Sign-in outage: the first hour
  • Spike or trend?
  • The HAR file in the ticket

Technology / IT

IT support, networks, cloud, security and data center work.

505 courses34 learning paths79 exams200 scenarios

Access control systems7 courses
Access management3 courses
Acronis Cyber Protect2 courses
Active Directory administration6 courses
Amazon Web Services (AWS)2 courses
Applications & user profiles4 courses
Atera2 courses
Automation design1 course
Autotask PSA2 courses
Backup and recovery2 courses
Backup operations3 courses
Best practices9 courses
Cable and DSL access1 course
Cisco Meraki2 courses
clientst0rOpen source6 courses
Cloud fundamentals1 course
Code review1 course
Codes and life-safety awareness1 course
Command-line diagnostics2 courses
Configuration files1 course
ConnectWise Automate2 courses
ConnectWise PSA1 course
Corporate network access4 courses
Corporate resources5 courses
CrowdStrike Falcon2 courses
Data privacy in analytics1 course
Databases and SQL4 courses
Datto BCDR2 courses
Datto RMM2 courses
Debugging1 course
Depl0yOpen source6 courses
Device management basics2 courses
Diagnostic method4 courses
Disks & file system4 courses
Domain membership & sign-in10 courses
Duo Mobile1 course
Email threat investigation1 course
Endpoint protection fundamentals2 courses
Endpoint security3 courses
Exploit Hound8 courses
Fiber to the premises1 course
Firewall administration3 courses
Fortinet FortiGate2 courses
Freshservice3 courses
Google Cloud2 courses
Google Cloud Identity1 course
Google endpoint management2 courses
Google Meet and Chat1 course
Google Workspace2 courses
Grandstream GWN2 courses
Group Policy2 courses
Group Policy administration3 courses
HaloPSA2 courses
Hardware & power1 course
Hardware diagnostics1 course
Hudu3 courses
Identity and single sign-on fundamentals1 course
Intercom and AV systems2 courses
Interconnection & carrier circuits1 course
IP addressing4 courses
IP video surveillance7 courses
IT asset management1 course
IT Glue2 courses
IT service desk tools3 courses
Jamf Pro2 courses
Jira Service Management3 courses
JumpCloud2 courses
Kaseya VSA2 courses
Low Voltage General1 course
Low-code automation1 course
Low-voltage site safety1 course
macOS support1 course
MailThreatZero8 courses
Managed small-business networks2 courses
Microsoft 3651 course
Microsoft 365 / Windows21 courses
Microsoft Azure3 courses
Microsoft Defender for Endpoint2 courses
Microsoft Entra ID4 courses
Microsoft Hyper-V2 courses
Microsoft Intune8 courses
Microsoft Sentinel5 courses
Microsoft Teams1 course
Modern management2 courses
MSP operations & customer service14 courses
N-able N-central2 courses
Network documentation2 courses
Network hardware5 courses
Network security4 courses
Network services5 courses
Network troubleshooting7 courses
Networking on the desktop1 course
NinjaOne2 courses
NinjaOne RMM1 course
Okta2 courses
OnePass1 course
Operating systems6 courses
OPNMGROpen source6 courses
Outside plant1 course
Palo Alto Networks2 courses
Performance & reliability4 courses
pfSense / OPNsenseOpen source2 courses
Physical infrastructure8 courses
Physical layer5 courses
Power & cabling15 courses
Printing & peripherals2 courses
Printix1 course
Programming fundamentals1 course
Project planning1 course
Proxmox VEOpen source5 courses
PSA fundamentals5 courses
Rack & device configuration11 courses
Release engineering1 course
rem0teOpen source6 courses
RMM fundamentals4 courses
Routing2 courses
Secure development4 courses
Security and door systems2 courses
Security monitoring (SIEM) basics3 courses
Security operations9 courses
SentinelOne2 courses
Server hardware2 courses
Server operations5 courses
ServiceNow3 courses
Slack1 course
Software testing2 courses
SonicWall2 courses
Sophos2 courses
Splunk2 courses
St0rOpen source6 courses
Startup & recovery2 courses
Storage6 courses
Structured cabling installation5 courses
Support practice2 courses
Switching3 courses
Syncro2 courses
Tactical RMMFree, source available6 courses
Telecom rooms and small sites7 courses
Text processing and regular expressions1 course
Troubleshooting from the desktop17 courses
Ubiquiti UISP2 courses
Ubiquiti UniFi4 courses
Updates, drivers & devices3 courses
Veeam2 courses
Version control with Git1 course
Virtualization3 courses
VMware vSphere2 courses
Vulnerability management1 course
Windows basics1 course
WireGuard VPN1 course
Wireless4 courses
Zendesk3 courses
Zoom1 course

Learning paths (34)

  • AD / Group Policy administrator29 steps
  • Backup and Recovery Operator18 steps
  • Cloud and identity administrator19 steps
  • Data Center Technician: Advanced39 steps
  • Desktop Support Technician47 steps
  • Desktop Support: Advanced Diagnostics45 steps
  • Grandstream GWN network administrator16 steps
  • ISP field technician12 steps

Exams (79)

  • AD / Group Policy administrator: final evaluationrandom set · 29 questions · 45 min
  • AD / Group Policy administrator: practice examrandom set · practice · 18 questions
  • Access control systems: final evaluationrandom set · 32 questions · 45 min
  • Access control systems: practice examrandom set · practice · 24 questions
  • Backup and Recovery: final evaluationrandom set · 32 questions · 50 min
  • Backup and Recovery: practice examrandom set · practice · 20 questions
  • Cloud and identity administration: final evaluationrandom set · 16 questions · 35 min
  • Cloud and identity administration: practice examrandom set · practice · 10 questions

Interactive scenarios (200)

  • "All my files are gone!" (temporary profile)
  • "I deleted the client folder"
  • "I'll just install it with winget"
  • "It's been slow since the update"
  • "Just give me admin rights"
  • "Just put the help desk in Domain Admins"
  • "No internet" icon, but everything works
  • "Switch on compliant devices tomorrow"

Warehouse / logistics

Receiving, storing, picking, packing and shipping goods accurately and safely.

21 courses5 learning paths13 exams13 scenarios

Barcodes & labeling2 courses
Orders and shipping7 courses
Receiving and inventory6 courses
Returns & reverse logistics3 courses
Warehouse planning2 courses
Warehouse safety1 course

Learning paths (5)

  • Inventory Control Specialist25 steps
  • Material Handling and Forklift Safety16 steps
  • Warehouse Lead30 steps
  • Warehouse Planning: labor, layout and loads14 steps
  • Warehouse and Inventory Associate30 steps

Exams (13)

  • Inventory Control Specialist: final evaluationrandom set · 38 questions · 60 min
  • Inventory Control Specialist: practice examrandom set · practice · 20 questions
  • Material Handling and Forklift Safety: final evaluationrandom set · 30 questions · 45 min
  • Material Handling and Forklift Safety: practice examrandom set · practice · 16 questions
  • Warehouse Lead: final evaluationrandom set · 32 questions · 60 min
  • Warehouse Lead: practice examrandom set · practice · 18 questions
  • Warehouse Operations: docks, returns and freight (final evaluation)random set · 29 questions · 45 min
  • Warehouse and Inventory Associate: final evaluationrandom set · 38 questions · 60 min

Interactive scenarios (13)

  • Forklift near miss
  • Mock recall: where did lot 24-117 go?
  • Nine pallets, one with the wrong lot
  • One pallet in eight won't scan at the customer's DC
  • Returns are up: is it the new carrier?
  • Short shipment at receiving
  • Signature required, nobody home
  • The 44-unit shortage

More courses

Courses that aren't part of a training area.

1 course

Rack & device configuration1 course
  • New Tech Onboarding: Racking & Power
    2 lessons9 questions

See it with your own jobs and topics

Tell us about your team and we'll walk you through setup, from choosing jobs to your first skills check.

Request a demoLog in