Standard work and writing SOPs people can follow
Write clear, current procedures and standard work: one action per step, key points and reasons, controlled versions, and a trial with the people who do the job.
- Level
- Intermediate
- Length
- About 40 minutes
- Contents
- 3 lessons · 2 videos · final exam
- Status
- Published · updated 1 Oct 2026
Skills you'll practise
- Explain what standard work and SOPs are for and what they must contain
- Write steps with one action each, key points and the reasons behind them
- Spot common SOP faults: ambiguity, missing steps, hidden hazards and uncontrolled copies
- Trial, approve and roll out a new or changed procedure with version control
Course outline
- 1.Procedures and quality checksVideo · 1 min
- 2.Standard work and SOPs people can followVideo · 2 min
- 3.What good standard work looks likeLesson · 14 min
- 4.Writing and trialing a procedureLesson · 14 min
- 5.Keeping procedures controlled and currentLesson · 15 min
- 6.Standard work and writing SOPs people can follow: knowledge checkKnowledge check · 20 questions
- 7.Standard work and writing SOPs people can follow: practical exerciseKnowledge check · 1 question
- 8.Nobody follows step 4Scenario
- 9.Final exam7 questions · passing it completes the course, so people who already know the material can test out
Sources it draws on
The lessons and questions are written from these references, so learners can go back to the original.
- General practice for standard work and procedure writing (job breakdown: steps, key points, reasons)
- Your site's document control procedure
See it with your own jobs and topics
Tell us about your team and we'll walk you through setup, from choosing jobs to your first skills check.