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For managed service providers

Training built for the work MSP technicians actually do.

Your technicians support different clients, different environments and a long list of tools. Generic IT training doesn't reflect that. gr0wpath lets you select the tools your MSP actually uses, so people see training for your stack and vendor-neutral fundamentals, not a catalogue of products you've never deployed.

See the MSP training libraryRequest an MSP demo

Pick from tools like

  • NinjaOne
  • ConnectWise PSA and Automate
  • HaloPSA
  • Autotask PSA
  • Datto RMM and BCDR
  • Microsoft 365
  • Microsoft Entra ID
  • Microsoft Intune
  • Ubiquiti UniFi
  • Fortinet FortiGate
  • Proxmox VE
  • Veeam
  • Bitwarden
  • IT Glue
  • Hudu

And more across RMM, PSA, networking, virtualization, backup, security, identity and documentation. Product training appears only for the tools you tick; where a product has no dedicated course yet, people still get the vendor-neutral training for that kind of tool.

How it works for an MSP

  • Start with what they already know

    Assess first. Experienced technicians demonstrate what they know, and anyone who passes a course's final exam completes the course without sitting through it, so their time goes on their actual gaps.

  • Train for roles, not just topics

    A job offers several roles, and each role can require its own skills. Someone can be Service Desk Level 2 and your Microsoft 365 Administrator, and get the training and readiness checks for both.

  • Test troubleshooting, not memorization

    Scenarios put people in realistic tickets: gather the facts, decide what to check next, and explain the fix. Supervisors review the written answers that need judgment.

  • Match training to your stack

    Tick the RMM, PSA, firewall, backup and identity products you run. Employees only see product training for those tools.

  • See the gaps across the whole MSP

    Team heatmaps show strengths and gaps by person and skill. A dependency list flags skills where only one person is proven, so one technician isn't quietly carrying knowledge nobody else has.

What your technicians practise

Real courses and scenarios from the library, by the kind of work. Each course page shows its outline, the skills it covers and the vendor documentation it's written from.

Training for MSPZero's open-source tools

MSPZero is a set of free, open-source tools for MSPs: a PSA and documentation platform, firewall management, backup, remote access and VM deployment. The library teaches each one.

Installation guides are on MSPZero: self-hosting MSPZero tools. The courses start where the install guide ends: first setup, day-to-day work, and recovering when something breaks.

Roles that come ready to use

These roles ship with the IT Technician job. Each job can include multiple roles and each role can require its own skills.

  • Service Desk Level 1
  • Service Desk Level 2
  • Service Desk Level 3
  • MSP Technician
  • Network Administrator
  • Systems Administrator
  • Microsoft 365 Administrator
  • Microsoft Intune Administrator
  • RMM Administrator
  • Security Analyst
  • Service Coordinator / Dispatcher

Sales roles such as Account Manager come with the Sales job. Add your own roles, for example Service Manager or vCIO, and choose the skills each one needs.

Next steps for your MSP

Further reading

See it with your own jobs and topics

Tell us about your team and we'll walk you through setup, from choosing jobs to your first skills check.

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