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For employees

Training that respects what you already know

Show what you can do, skip what you've already got, and spend your time on the skills that help you most.

My Skills, in plain words

See what you're good at, what needs practice, and what hasn't been tested yet, with the actual results behind each one. If something looks wrong, you can ask for a correction or a re-check.

Jamie R. · Account Executive
My Skills
Example – fictional data
  • Listening to customersStrong area
  • Handling objectionsNeeds practice
  • Product knowledgeMeets expectations
  • Follow-up and CRM notesNeeds a fresh check
  • NegotiationNot tested yet
Next: practice "Handling objections" with two short customer role-plays.

What you can do

  • My Home

    Your next three things to do, what's due, and how you're improving.

  • My Training

    Lessons and recommended practice for your own gaps, plus extra areas your team has opened up for you.

  • My Tests

    Skills checks and scenarios, clearly marked as practice (hints allowed) or independent (reviewed by your supervisor).

  • My Skills

    Strengths, things to practice, what you've shown for your job, and other areas that might suit you.

  • My Progress

    Results over time and how much you've improved on similar tasks.

  • Your say

    Rate yourself (shown separately, never changing results), say which jobs interest you, and ask for changes to your plan.

Scenario: an unhappy repeat customer
Example – fictional data

Customer (fictional): "This is the third time my order arrived wrong. What are you going to do about it?"

What would you do first?
Apologize and offer a discount right away
Acknowledge the repeat problem and ask what was wrong this time
Explain the warehouse process
Why?

"I need the details before I promise a fix, and they need to know I heard that it's the third time."

Fair by design

  • • Long answers, spelling and speed don't earn points. Clear reasons do.
  • • “I don't have enough information yet” is a good answer when you say what you'd check next.
  • • Results are about recent work, never labels about you as a person.
  • • Suggestions for other jobs are ideas only. They never change your job or pay.

See it with your own jobs and topics

Tell us about your team and we'll walk you through setup, from choosing jobs to your first skills check.