Print management and Printix support

Skills you'll practise

• Explain how a cloud print management client, queues and secure release work.
• Scope a print problem: one user, one printer or everyone.
• Fix common issues: missing client, missing queue, jobs waiting for release.

Course outline

1. 1.Print management and Printix supportVideo · 3 min
2. 2.Scope first, then the clientLesson · 8 min
3. 3.Spooler, queues and stuck jobsLesson · 8 min
4. 4.Scan to email and scan to folderLesson · 8 min
5. 5.Print management and Printix support: knowledge checkKnowledge check · 35 questions
6. 6.Printer outage: one user or the whole office?Scenario
7. 7.Final exam6 questions · passing it completes the course, so people who already know the material can test out

Sources it draws on

The lessons and questions are written from these references, so learners can go back to the original.

• Printix documentation: client, print queues and release (product docs)