Job completion documentation
Close jobs with records that prove what was done, support billing and help the next visit.
- Level
- Beginner
- Length
- About 30 minutes
- Contents
- 3 lessons · 2 videos · final exam
- Status
- Published · updated 1 Oct 2026
Skills you'll practise
- Complete a job report with work done, parts, time, tests and customer sign-off
- Spot missing or inconsistent information in a completion report
- Explain why skipping steps under pressure creates bigger problems
Course outline
- 1.Finishing the jobVideo · 2 min
- 2.Job completion documentationVideo · 2 min
- 3.Finish the job on paper tooLesson · 14 min
- 4.Photos and evidence in job recordsLesson · 14 min
- 5.Recording tests and time accuratelyLesson · 14 min
- 6.Job completion documentation: knowledge checkKnowledge check · 15 questions
- 7.Pressure to skip the close-outScenario
- 8.Final exam4 questions · passing it completes the course, so people who already know the material can test out
Sources it draws on
The lessons and questions are written from these references, so learners can go back to the original.
- Your company's job completion and sign-off procedure
See it with your own jobs and topics
Tell us about your team and we'll walk you through setup, from choosing jobs to your first skills check.