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Nonprofits: volunteer onboarding and safeguarding

For volunteer coordinators, charity managers and trustees who recruit, check and induct volunteers. No prerequisites. The course covers writing a volunteer role description and agreement, choosing the right criminal record check for a role (including the change to regulated activity with children from 1 September 2026), handling DBS information lawfully, planning a safeguarding induction, and responding to a concern. Jurisdiction: England and Wales (Charity Commission and DBS guidance; Scotland and Northern Ireland have their own checking schemes), with a short US section on National Service Criminal History Checks for AmeriCorps-funded positions (45 CFR 2540). Safeguarding law and DBS eligibility are detailed: use the DBS eligibility guidance and take advice for your own roles. This is not legal advice and doesn't make you a qualified safeguarding practitioner; follow your charity's safeguarding policy and your local authority's procedures.

Level
Beginner
Length
About 110 minutes
Contents
5 lessons · final exam
Status
Published · updated 10 Oct 2026

Skills you'll practise

  • Write a volunteer role description and agreement that set out supervision, training, insurance and expenses
  • Choose the criminal record check level a volunteer role is eligible for, including the 1 September 2026 change to regulated activity with children
  • Handle DBS check information lawfully: free volunteer checks, storage and retention, and an ex-offender policy
  • Plan a safeguarding induction that covers the code of conduct, the safeguarding lead, online safety and how to raise concerns
  • Respond to and record a safeguarding concern, following the charity's procedure and referral routes

Course outline

  1. 1.Writing a volunteer role description and agreementLesson · 18 min
  2. 2.Choosing the check level a volunteer role is eligible forLesson · 24 min
  3. 3.Handling DBS check information lawfullyLesson · 16 min
  4. 4.Planning a safeguarding inductionLesson · 20 min
  5. 5.Responding to and recording a safeguarding concernLesson · 16 min
  6. 6.Nonprofits: volunteer onboarding and safeguarding: knowledge checkKnowledge check · 14 questions
  7. 7.Nonprofits: volunteer onboarding and safeguarding: practical exerciseKnowledge check · 1 question
  8. 8.Final exam10 questions · passing it completes the course, so people who already know the material can test out

Sources it draws on

The lessons and questions are written from these references, so learners can go back to the original.

See it with your own jobs and topics

Tell us about your team and we'll walk you through setup, from choosing jobs to your first skills check.