Training needs analysis

Skills you'll practise

• Separate skill and knowledge gaps from causes that training can't fix (process, tools, incentives, unclear expectations)
• Use a skills matrix and other evidence to find and prioritize training needs
• Write observable learning objectives and choose a suitable training method for each need
• Evaluate training by changes in on-the-job behaviour and results, not only by satisfaction ratings

Course outline

1. 1.Training needs analysisVideo · 2 min
2. 2.Is training the answer?Lesson · 17 min
3. 3.Gathering evidence and prioritizing needsLesson · 17 min
4. 4.From need to plan, and checking it workedLesson · 16 min
5. 5.Training needs analysis: knowledge checkKnowledge check · 27 questions
6. 6.Training needs analysis: practical exerciseKnowledge check · 1 question
7. 7."Send them all on a course"Scenario
8. 8.Final exam8 questions · passing it completes the course, so people who already know the material can test out

Sources it draws on

The lessons and questions are written from these references, so learners can go back to the original.

• General training-needs-analysis and training-evaluation practice (performance gap analysis, observable objectives, evaluating behaviour and results)
• General HR practice (fair process, confidentiality, documentation); check local employment and privacy law and your own policies