Shipping documentation

Skills you'll practise

• Explain what a packing list, shipping label, bill of lading or consignment note, and proof of delivery each record
• Cross-check piece counts, weights, addresses and references across the documents before release
• Spot and correct mismatches before the carrier signs, and record exceptions accurately
• Recognize shipments that need specialist paperwork (international, dangerous goods) and route them to trained people

Course outline

1. 1.Shipping documentationVideo · 2 min
2. 2.The documents and what each one provesLesson · 15 min
3. 3.Cross-checking before the carrier signsLesson · 16 min
4. 4.Proof of delivery, exceptions and recordsLesson · 14 min
5. 5.Shipping documentation: knowledge checkKnowledge check · 15 questions
6. 6.Two pallets or three?Scenario
7. 7.Final exam7 questions · passing it completes the course, so people who already know the material can test out

Sources it draws on

The lessons and questions are written from these references, so learners can go back to the original.

• Your carrier's documentation requirements and terms
• Your site's dispatch procedure and document templates
• National and international transport rules for international and dangerous-goods shipments (handled by trained staff)