QuickBooks Online administration: users, closing the books, bank connections and controls
For whoever looks after a company's QuickBooks Online: the primary admin and company admin, built-in and custom user roles, inviting the accountant, closing the books with a closing date and password, the Exceptions to Closing Date report and the audit log, connecting bank and card accounts without duplicates, the mechanics of sales tax setup, and approval workflows. Tax and accounting decisions stay with your accountant.
- Level
- Intermediate
- Length
- About 50 minutes
- Contents
- 3 lessons · 1 video · final exam
- Status
- Published · updated 2 Oct 2026
- QuickBooks Online
Skills you'll practise
- Explain what the primary admin and company admin can do and how the primary admin role is transferred
- Choose the least-privileged built-in role for a job and remove access correctly when someone leaves
- Close the books with a closing date and password and review changes with the Exceptions to Closing Date report
- Use the audit log to find who changed or deleted a transaction
- Connect a bank or card account to the right chart-of-accounts account with a date range that avoids duplicates
- Separate sales tax setup in QuickBooks from tax decisions that belong to the accountant
Course outline
- 1.QuickBooks Online administrationVideo · 2 min
- 2.Company settings, users and rolesLesson · 17 min
- 3.Closing the books and the audit trailLesson · 17 min
- 4.Bank connections, sales tax setup and approvalsLesson · 16 min
- 5.QuickBooks Online administration: users, closing the books, bank connections and controls: knowledge checkKnowledge check · 16 questions
- 6.Final exam10 questions · passing it completes the course, so people who already know the material can test out
Sources it draws on
The lessons and questions are written from these references, so learners can go back to the original.
- QuickBooks Online help: User roles and access rights in QuickBooks Online
- QuickBooks Online help: Add and manage users in QuickBooks Online
- QuickBooks Online help: Add and manage custom roles in QuickBooks Online Advanced and Intuit Enterprise Suite
- QuickBooks Online help: Change the primary admin user in QuickBooks Online
- QuickBooks Online help: Invite accountant users to QuickBooks Online
- QuickBooks Online help: Lock (close) your books in QuickBooks Online
- QuickBooks Online help: Edit your closed books (Exceptions to Closing Date report)
- QuickBooks Online help: Undo or remove transactions and reconciliations
- QuickBooks Online help: Fix issues for accounts you reconciled in the past (audit log)
- QuickBooks Online help: Connect bank accounts and credit cards to QuickBooks
- QuickBooks Online help: Set up sales tax in QuickBooks Online
- QuickBooks Online help: Set up and use automated sales tax in QuickBooks Online
- QuickBooks Online help: Use workflows to automate tasks and approvals (QuickBooks Online Advanced)
See it with your own jobs and topics
Tell us about your team and we'll walk you through setup, from choosing jobs to your first skills check.