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Tactical RMM: checks, alerts and automation policies

For RMM administrators who design monitoring: when to use a check and when a task, how often checks run and what that costs the server, automation policies and their inheritance and enforcement, alert templates (notifications, severities, actions, agent-overdue settings and the order templates are chosen in), script checks with custom return codes, maintenance mode, and database retention.

Level
Intermediate
Length
About 55 minutes
Contents
3 lessons · 1 video · final exam
Status
Published · updated 2 Oct 2026
  • Tactical RMM · free, source available

Skills you'll practise

  • Choose between a check and an automated task for a monitoring need
  • Predict which automation policies reach an agent, including blocked inheritance and enforced policies
  • Configure an alert template that actually notifies, and review one for documented pitfalls
  • Set up a script check with Warning and Informational codes and handle the reserved timeout code 98
  • Use maintenance mode and retention settings to keep alerts and the database under control

Course outline

  1. 1.Tactical RMM: checks, alerts and automation policiesVideo · 1 min
  2. 2.Checks, intervals and the cost of monitoringLesson · 16 min
  3. 3.Automation policiesLesson · 17 min
  4. 4.Alert templatesLesson · 20 min
  5. 5.Tactical RMM: checks, alerts and automation policies: knowledge checkKnowledge check · 16 questions
  6. 6.Final exam9 questions · passing it completes the course, so people who already know the material can test out

Sources it draws on

The lessons and questions are written from these references, so learners can go back to the original.

See it with your own jobs and topics

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