Tactical RMM: deploying agents, clients and sites
For technicians and RMM administrators: how the Tactical agent works (SYSTEM context, NATS, what happens while it's offline), clients and sites, the four Windows install methods and when each fits, installer arguments, antivirus exclusions and false detections, Linux and Mac agents, keeping agents updated, and removing agents cleanly.
- Level
- Intermediate
- Length
- About 50 minutes
- Contents
- 3 lessons · 1 video · final exam
- Status
- Published · updated 2 Oct 2026
- Tactical RMM · free, source available
Skills you'll practise
- Explain how the agent receives work from the server and what happens while it is offline
- Choose between the manual, dynamic EXE, PowerShell and deployment-link install methods for a rollout
- Review a scripted rollout for documented pitfalls: token expiry, --nomesh, antivirus and cloned images
- Diagnose an agent that won't install or update because antivirus quarantines the updater
- Update agents from the web UI and remove old agents safely with a dry run first
Course outline
- 1.Tactical RMM: deploying agents, clients and sitesVideo · 1 min
- 2.Clients, sites and how the agent worksLesson · 15 min
- 3.Installing agentsLesson · 19 min
- 4.Updating and removing agentsLesson · 14 min
- 5.Tactical RMM: deploying agents, clients and sites: knowledge checkKnowledge check · 16 questions
- 6.Final exam10 questions · passing it completes the course, so people who already know the material can test out
Sources it draws on
The lessons and questions are written from these references, so learners can go back to the original.
- Installing agents (methods, installer arguments, deployment links, uninstall)
- Updating agents
- How it all works (URLs, services, agent, Windows update management, logs)
- Antivirus (false positives and exclusions)
- FAQ
- Code signing
- Management commands
- Troubleshooting
- Getting started guide (post-install checklist, every 75 days, don't-do list)
- Tactical RMM documentation: overview, features and supported agent operating systems
See it with your own jobs and topics
Tell us about your team and we'll walk you through setup, from choosing jobs to your first skills check.