Your work Google account: signing in, 2-Step Verification and staying safe
For everyone who signs in with a work Google account managed by their organization. Understand what a managed account means and what your administrator can access, change your password, and use 2-Step Verification: Google prompts, passkeys, security keys, authenticator codes and backup codes. Run a Security Checkup, review security events and devices, spot fake Google sign-in requests, and know when to go to your administrator instead of Google's own recovery steps.
- Level
- Beginner
- Length
- About 35 minutes
- Contents
- 3 lessons · 1 video · final exam
- Status
- Published · updated 2 Oct 2026
- Google Cloud Identity
Skills you'll practise
- Explain what a managed work account is, who your administrator is and what Google says your administrator can access
- Choose and set up 2-Step Verification methods, ranking passkeys and security keys, Google prompts and text message codes by phishing protection
- Respond correctly to a Google prompt you didn't start
- Use backup codes and other backup options safely when you lose your phone
- Recognize a phishing request for your Google password and check security activity directly at your Google Account
- Choose between Google's self-service recovery steps and contacting your administrator for a work account
Course outline
- 1.Your work Google account: sign in safelyVideo · 2 min
- 2.Your managed work accountLesson · 10 min
- 3.2-Step Verification and passkeysLesson · 13 min
- 4.Security Checkup, phishing and getting back inLesson · 12 min
- 5.Your work Google account: signing in, 2-Step Verification and staying safe: knowledge checkKnowledge check · 15 questions
- 6.Final exam9 questions · passing it completes the course, so people who already know the material can test out
Sources it draws on
The lessons and questions are written from these references, so learners can go back to the original.
- Google docs: Data access by your administrator or service provider
- Google docs: Who is my administrator?
- Google docs: Turn on 2-Step Verification
- Google docs: Sign in with Google prompts
- Google docs: Sign in with a passkey instead of a password
- Google docs: Sign in with backup codes
- Google docs: Fix common issues with 2-Step Verification
- Google docs: Make your account more secure (Security Checkup, Recommended actions)
- Google docs: How to recover your Google Account or Gmail
- Google docs: Secure a hacked or compromised Google Account
- Google docs: Change or reset your password
- Google docs: Gmail Help: Avoid & report phishing emails
- Google docs: Recover an account protected by 2-Step Verification (admin help)
- Google docs: Reset a user's password (admin help)
- CISA: More than a Password (multifactor authentication guidance)
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