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Packet loss and latency

Measure loss and latency correctly, read ping and traceroute without being fooled, and correlate problems with graphs.

Level
Intermediate
Length
About 45 minutes
Contents
3 lessons · 1 video · final exam
Status
Published · updated 1 Oct 2026

Skills you'll practise

  • Calculate packet loss from ping statistics
  • Tell real loss from ICMP rate-limiting at intermediate hops
  • Correlate latency spikes with other monitoring data
  • Collect the evidence an ISP needs for a fault report

Course outline

  1. 1.Measuring packet loss, latency and jitterVideo · 2 min
  2. 2.Measuring loss and latency properlyLesson · 18 min
  3. 3.Reading mtr and continuous path testsLesson · 15 min
  4. 4.Jitter, queues and protecting voiceLesson · 15 min
  5. 5.Packet loss and latency: knowledge checkKnowledge check · 17 questions
  6. 6.Packet loss and latency: practical exerciseKnowledge check · 1 question
  7. 7.Sixty alerts in five minutesScenario
  8. 8.Final exam8 questions · passing it completes the course, so people who already know the material can test out

Sources it draws on

The lessons and questions are written from these references, so learners can go back to the original.

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