User profile problems
Temporary profiles, corrupted profiles and profile rebuilds, without losing the user's data.
- Level
- Intermediate
- Length
- About 40 minutes
- Contents
- 3 lessons · 1 video · final exam
- Status
- Published · updated 1 Oct 2026
Skills you'll practise
- Recognise temporary and corrupted profile symptoms and their common causes.
- Preserve user data before any profile repair or rebuild.
- Rebuild a profile correctly and migrate the user's data and settings.
Course outline
- 1.User profile problemsVideo · 4 min
- 2.Recognising profile problemsLesson · 8 min
- 3.Rebuilding a profile safelyLesson · 8 min
- 4.Profile folders, ProfileList and the user hiveLesson · 9 min
- 5.User profile problems: knowledge checkKnowledge check · 18 questions
- 6.User profile problems: practical exerciseKnowledge check · 1 question
- 7."All my files are gone!" (temporary profile)Scenario
- 8.Final exam6 questions · passing it completes the course, so people who already know the material can test out
Sources it draws on
The lessons and questions are written from these references, so learners can go back to the original.
- Microsoft Support: Fix a corrupted user profile in Windows
- Microsoft Learn: User profiles overview
- Organisation data-retention and backup policy
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