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Local printing, docks, displays and audio

Fix the everyday peripheral problems: stuck print jobs, docks, monitors, audio and Bluetooth.

Level
Beginner
Length
About 35 minutes
Contents
3 lessons · 1 video · final exam
Status
Published · updated 1 Oct 2026

Skills you'll practise

  • Clear a stuck print queue and restart the spooler safely.
  • Diagnose dock, display and audio problems by isolating each connection.
  • Pair and troubleshoot Bluetooth and USB devices.

Course outline

  1. 1.Local printing, docks, displays and audioVideo · 4 min
  2. 2.Local print problemsLesson · 8 min
  3. 3.Docks, displays, audio and BluetoothLesson · 8 min
  4. 4.USB and Bluetooth devices that drop outLesson · 8 min
  5. 5.Local printing, docks, displays and audio: knowledge checkKnowledge check · 24 questions
  6. 6.Local printing, docks, displays and audio: practical exerciseKnowledge check · 1 question
  7. 7.Local printer offline, queue stuckScenario
  8. 8.Final exam6 questions · passing it completes the course, so people who already know the material can test out

Sources it draws on

The lessons and questions are written from these references, so learners can go back to the original.

  • Microsoft Support: Fix printer connection and printing problems in Windows
  • Microsoft Support: Fix sound or audio problems in Windows
  • Microsoft Support: Fix Bluetooth problems in Windows
  • Dock and laptop vendor compatibility guides

See it with your own jobs and topics

Tell us about your team and we'll walk you through setup, from choosing jobs to your first skills check.