Case-study interviews with consent
Choose the right customer, get clear written consent, interview well, quote people accurately and publish only what they've approved.
- Level
- Beginner
- Length
- About 45 minutes
- Contents
- 3 lessons · 1 video · final exam
- Status
- Published · updated 1 Oct 2026
Skills you'll practise
- Explain what a case-study consent form should cover and read one correctly
- Plan and run a customer interview with open, non-leading questions
- Compare a draft quote with the interview record and correct any change of meaning
- Decide whether a case study is ready to publish from its approval status
- Handle a withdrawal or an anonymized version respectfully
Course outline
- 1.Case-study interviews with consentVideo · 2 min
- 2.Choosing a customer and getting consentLesson · 15 min
- 3.Running the interviewLesson · 15 min
- 4.Writing, approval and withdrawalLesson · 14 min
- 5.Case-study interviews with consent: knowledge checkKnowledge check · 15 questions
- 6.A case study quote without sign-offScenario
- 7.Final exam8 questions · passing it completes the course, so people who already know the material can test out
Sources it draws on
The lessons and questions are written from these references, so learners can go back to the original.
See it with your own jobs and topics
Tell us about your team and we'll walk you through setup, from choosing jobs to your first skills check.