Exploit Hound: tickets, RMM actions and proof of fix
For the technician who turns Exploit Hound's Fix First list into work and closes it properly: the finding lifecycle and when the SLA starts, PSA tickets (one per action, updated when the recommendation re-runs), the alert pipeline, approved RMM actions from a fixed catalogue with device matching and opt-in approval, Verify Fix and its read-only checks, partial and undetermined results, regressions with named causes, and accepted risk, false positives and exceptions that never quietly disappear.
- Level
- Intermediate
- Length
- About 50 minutes
- Contents
- 3 lessons · 1 video · final exam
- Status
- Published · updated 2 Oct 2026
- Exploit Hound
Skills you'll practise
- Move a finding through the lifecycle correctly and say when its SLA starts
- Raise and update remediation work in the PSA without duplicate tickets
- Approve an RMM action only when the device match and the catalogue action are right
- Interpret Verify Fix and re-check results, including partial, undetermined and still-present outcomes
- Record accepted risk, false positives, exceptions and regressions so the history stays intact
Course outline
- 1.Exploit Hound: tickets, RMM actions and proof of fixVideo · 2 min
- 2.The lifecycle and the ticketLesson · 16 min
- 3.Approved actions through your RMMLesson · 16 min
- 4.Prove it, and keep the record honestLesson · 18 min
- 5.Exploit Hound: tickets, RMM actions and proof of fix: knowledge checkKnowledge check · 16 questions
- 6.The RMM says done; the re-check disagreesScenario
- 7.Final exam9 questions · passing it completes the course, so people who already know the material can test out
Sources it draws on
The lessons and questions are written from these references, so learners can go back to the original.
- Exploit Hound: platform overview (architecture, scoring, attack paths, identity, ticketing, alerting, verification, exceptions)
- Exploit Hound: Remediation verification
- Exploit Hound: Integrations and their status (GA, Beta, Not Built)
- Exploit Hound: What we scan (collection methods, what each needs and cannot determine)
- Exploit Hound: Product tour (twelve console screens on demonstration data)
- Exploit Hound: Interactive demo (illustrative scoring model on synthetic findings)
- Exploit Hound: For MSPs (multi-customer console, tenant isolation, reporting)
See it with your own jobs and topics
Tell us about your team and we'll walk you through setup, from choosing jobs to your first skills check.