Device management basics: enrollment, policies, compliance and wipes

Skills you'll practise

• Choose an enrollment approach for company-owned and personal devices
• Distinguish configuration policies from compliance policies and explain what non-compliance should trigger
• Target policies with dynamic groups and pilot changes before wide rollout
• Read a compliance report and decide what to fix first, including devices that have stopped checking in
• Choose between lock, wipe device and wipe work data for lost devices and leavers
• Keep device management admin roles to least privilege

Course outline

1. 1.Device management basicsVideo · 2 min
2. 2.Ownership and enrollmentLesson · 15 min
3. 3.Policies, groups and updatesLesson · 15 min
4. 4.Lost devices, leavers and admin accessLesson · 15 min
5. 5.Device management basics: enrollment, policies, compliance and wipes: knowledge checkKnowledge check · 16 questions
6. 6.Final exam11 questions · passing it completes the course, so people who already know the material can test out

Sources it draws on

The lessons and questions are written from these references, so learners can go back to the original.

• NIST SP 800-124 Rev. 2: Guidelines for Managing the Security of Mobile Devices in the Enterprise
• Apple Platform Deployment: About Apple device supervision
• Apple Platform Deployment: Automated Device Enrollment and device management
• Google Workspace Admin Help: Wipe data from a device (wipe device versus wipe account)
• Jamf Pro Documentation: Computer Configuration Profiles
• General endpoint and device management practice