Windows troubleshooting and endpoint configuration

Skills you'll practise

• Use Event Viewer and Reliability Monitor to find evidence before changing things.
• Repair system files with SFC and DISM in the right order.
• List baseline settings for a managed laptop (updates, encryption, protection, local admin).
• Decide when to reimage instead of repairing.

Course outline

1. 1.Windows troubleshooting and endpoint configurationVideo · 4 min
2. 2.Evidence first, then repairLesson · 8 min
3. 3.Reading Event Viewer and Reliability MonitorLesson · 8 min
4. 4.Endpoint baselines: encryption, updates and local adminLesson · 8 min
5. 5.Windows troubleshooting and endpoint configuration: knowledge checkKnowledge check · 23 questions
6. 6.Windows troubleshooting and endpoint configuration: practical exerciseKnowledge check · 1 question
7. 7.Final exam6 questions · passing it completes the course, so people who already know the material can test out

Sources it draws on

The lessons and questions are written from these references, so learners can go back to the original.

• Microsoft Learn: Use the System File Checker tool to repair missing or corrupted system files
• Microsoft Learn: Repair a Windows Image (DISM)
• Microsoft Learn: BitLocker overview
• CIS Benchmarks for Microsoft Windows (overview)