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Shipping, receiving and equipment intake

Run the loading dock like part of the data center: match deliveries to tickets, record exceptions on the carrier's receipt before signing, move equipment safely from dock to staging, and send outbound shipments, including data-bearing parts and items with lithium batteries, with the right authorization and records.

Level
Intermediate
Length
About 50 minutes
Contents
3 lessons · 1 video · final exam
Status
Published · updated 3 Oct 2026

Skills you'll practise

  • Receive a delivery against an inbound ticket and record shortages and visible damage on the carrier's receipt before signing
  • Handle unannounced deliveries and damage found after signing through the facility's procedure and the customer
  • Move equipment from dock to staging safely, including lifting, static protection and condensation risk
  • Prepare an outbound shipment with written authorization, serials, tracking and custody records, and route battery-containing items to trained staff

Course outline

  1. 1.Shipping, receiving and equipment intakeVideo · 2 min
  2. 2.Inbound: from ticket to signatureLesson · 17 min
  3. 3.Dock to staging: handling equipment safelyLesson · 16 min
  4. 4.Outbound shipments and returnsLesson · 17 min
  5. 5.Shipping, receiving and equipment intake: knowledge checkKnowledge check · 17 questions
  6. 6.A busy afternoon at the loading dockScenario
  7. 7.Final exam8 questions · passing it completes the course, so people who already know the material can test out

Sources it draws on

The lessons and questions are written from these references, so learners can go back to the original.

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