Leading your team through change
Explain why a change is happening, involve people early, listen to concerns as information, support people through the dip, and make the new way stick.
- Level
- Intermediate
- Length
- About 40 minutes
- Contents
- 3 lessons · 1 video · final exam
- Status
- Published · updated 1 Oct 2026
Skills you'll practise
- Explain a change clearly: why, what changes, what doesn't, and when
- Involve the team in how a change is implemented where there's room to
- Respond to concerns and resistance with curiosity instead of dismissal
- Plan training, support and follow-up so the change sticks
Course outline
- 1.Leading your team through changeVideo · 2 min
- 2.How people experience changeLesson · 14 min
- 3.Change in practiceLesson · 14 min
- 4.Measuring adoption and making change stickLesson · 15 min
- 5.Leading your team through change: knowledge checkKnowledge check · 20 questions
- 6.Leading your team through change: practical exerciseKnowledge check · 1 question
- 7."Scanners won't work on nights"Scenario
- 8.Final exam8 questions · passing it completes the course, so people who already know the material can test out
Sources it draws on
The lessons and questions are written from these references, so learners can go back to the original.
- General change-leadership practice for team leads
- Your organization's change, consultation and HR policies
See it with your own jobs and topics
Tell us about your team and we'll walk you through setup, from choosing jobs to your first skills check.