Planning team workload
See who's overloaded, balance work against capacity, and make trade-offs visible.
- Level
- Intermediate
- Length
- About 30 minutes
- Contents
- 3 lessons · 1 video · final exam
- Status
- Published · updated 1 Oct 2026
Skills you'll practise
- Read a workload board and spot over- and under-allocation
- Calculate capacity and utilization
- Make and communicate trade-offs when demand exceeds capacity
Course outline
- 1.Planning team workloadVideo · 2 min
- 2.Capacity is finiteLesson · 14 min
- 3.Estimating work and building the weekly planLesson · 15 min
- 4.Saying no and negotiating trade-offsLesson · 14 min
- 5.Planning team workload: knowledge checkKnowledge check · 14 questions
- 6.New supervisor, tight deadlineScenario
- 7.Final exam6 questions · passing it completes the course, so people who already know the material can test out
Sources it draws on
The lessons and questions are written from these references, so learners can go back to the original.
- General capacity planning practice
See it with your own jobs and topics
Tell us about your team and we'll walk you through setup, from choosing jobs to your first skills check.