Exploit Hound for MSPs: customer triage, access and reporting
For MSP leads and account-facing engineers who run Exploit Hound across many customers: triaging from the multi-tenant console and its delivery-health signals, tenant isolation and access (roles, two-factor, single sign-on, sessions), the optional AI analyst and what it sends where, and writing customer reports from the same evidence: the technician and customer views, measured score trends, verified versus reported fixes, compliance mapping and CMMC readiness without claiming compliance, and honest Beta status.
- Level
- Intermediate
- Length
- About 45 minutes
- Contents
- 3 lessons · 1 video · final exam
- Status
- Published · updated 2 Oct 2026
- Exploit Hound
Skills you'll practise
- Triage customers from the attention ranking and check delivery health before trusting a 'healthy' result
- Explain how tenant isolation and access controls protect each customer's data
- Decide whether the AI analyst may be enabled for a customer, based on what it sends and where
- Write a customer report that separates verified fixes from reported ones and states coverage gaps
- Describe compliance mapping and CMMC readiness output without claiming compliance or certification
Course outline
- 1.Exploit Hound for MSPs: customer triage, access and reportingVideo · 2 min
- 2.The Monday morning viewLesson · 15 min
- 3.Tenants, access and the AI analystLesson · 15 min
- 4.Reports customers can trustLesson · 15 min
- 5.Exploit Hound for MSPs: customer triage, access and reporting: knowledge checkKnowledge check · 15 questions
- 6.Final exam9 questions · passing it completes the course, so people who already know the material can test out
Sources it draws on
The lessons and questions are written from these references, so learners can go back to the original.
- Exploit Hound: For MSPs (multi-customer console, tenant isolation, reporting)
- Exploit Hound: Solutions (MSPs, internal IT, security teams)
- Exploit Hound: home (Discover, Prioritize, Act, Verify; how the exposure picture is built)
- Exploit Hound: Trust center (architecture, tenant isolation, secrets, access, AI handling, audit)
- Exploit Hound: Procurement answers
- Exploit Hound: Service status (what the status page covers)
- Exploit Hound: Product tour (twelve console screens on demonstration data)
- Exploit Hound: Resources and FAQ (terminology, how the risk score is built)
- Exploit Hound: platform overview (architecture, scoring, attack paths, identity, ticketing, alerting, verification, exceptions)
- Exploit Hound: What we scan (collection methods, what each needs and cannot determine)
- Exploit Hound: Integrations and their status (GA, Beta, Not Built)
See it with your own jobs and topics
Tell us about your team and we'll walk you through setup, from choosing jobs to your first skills check.