MailThreatZero for everyone: held mail, warnings and suspicious messages

Skills you'll practise

• Read a quarantine notification and decide which held messages are safe to release
• Explain what a release link can and cannot do and why serious threats need IT
• Recognize a fake 'quarantine' message that asks for a password
• Handle a missing expected email by checking your notification and then asking IT
• Report a suspicious message through your organization's route instead of acting on it

Course outline

1. 1.MailThreatZero for everyone: held mail, warnings and suspicious messagesVideo · 1 min
2. 2.What happens to your mail firstLesson · 10 min
3. 3.Using a quarantine notificationLesson · 10 min
4. 4.Missing mail, outages and reportingLesson · 10 min
5. 5.MailThreatZero for everyone: held mail, warnings and suspicious messages: knowledge checkKnowledge check · 15 questions
6. 6.Final exam10 questions · passing it completes the course, so people who already know the material can test out

Sources it draws on

The lessons and questions are written from these references, so learners can go back to the original.

• MailThreatZero: Features
• MailThreatZero: Release notes
• MailThreatZero: Email continuity (queued mail, recipient links, what it is not)
• MailThreatZero: QR code phishing
• MailThreatZero: Feature status (generally available, beta testing, requires setup, not available)
• MailThreatZero: How it works (mail path, stages, decision, onboarding, Monitor Mode)