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Windows Server basics

Roles, services, event logs and safe patching on Windows Server, from a support technician's point of view.

Level
Beginner
Length
About 40 minutes
Contents
3 lessons · 1 video · final exam
Status
Published · updated 1 Oct 2026

Skills you'll practise

  • Find roles, services and their status on a server
  • Use Event Viewer to find why a service failed
  • Plan patching with reboots and verification
  • Restrict remote administration appropriately

Course outline

  1. 1.Windows Server basics for supportVideo · 2 min
  2. 2.Services, events and patchingLesson · 18 min
  3. 3.Remote administration done safelyLesson · 15 min
  4. 4.Reading the System and Application logs efficientlyLesson · 15 min
  5. 5.Windows Server basics: knowledge checkKnowledge check · 15 questions
  6. 6.Backups stopped after patch nightScenario
  7. 7.Final exam8 questions · passing it completes the course, so people who already know the material can test out

Sources it draws on

The lessons and questions are written from these references, so learners can go back to the original.

  • Microsoft: Windows Server documentation (Server Manager, roles and features)
  • Microsoft: Event Viewer and Windows event logs
  • Patch management practice for servers

See it with your own jobs and topics

Tell us about your team and we'll walk you through setup, from choosing jobs to your first skills check.