Visitors, tailgating, intercom release and video integration
Using an access control system day to day with people at the door: visitor registration, records and escorts (NIST SP 800-53 PE-3 and PE-8), visitor badges, tailgating and how to respond to it, deciding whether to release a door from an intercom call, and linking door events to cameras so operators can verify alarms. Builds on lv-access-control and the intercom installation course.
- Level
- Intermediate
- Length
- About 55 minutes
- Contents
- 3 lessons · 1 video · final exam
- Status
- Published · updated 3 Oct 2026
Skills you'll practise
- Run a visitor process that records the visit, escorts the visitor and recovers the badge
- Recognize tailgating and choose a proportionate response or control
- Decide whether to release a door from an intercom call, and release it through the access control system so it's logged
- Link doors to cameras and synchronised time so alarms can be verified with video
- Review visitor records and report anomalies
Course outline
- 1.Visitors, tailgating, intercom release and videoVideo · 2 min
- 2.Visitor managementLesson · 18 min
- 3.Tailgating and intercom releaseLesson · 18 min
- 4.Linking access control and videoLesson · 18 min
- 5.Visitors, tailgating, intercom release and video integration: knowledge checkKnowledge check · 17 questions
- 6.Final exam8 questions · passing it completes the course, so people who already know the material can test out
Sources it draws on
The lessons and questions are written from these references, so learners can go back to the original.
- NIST SP 800-53 Rev. 5: PE-2 Physical access authorizations, PE-3 Physical access control, PE-6 Monitoring physical access, PE-8 Visitor access records, PS-4 Personnel termination, PS-5 Personnel transfer
- NIST SP 800-116 Rev. 1: Guidelines for the Use of PIV Credentials in Facility Access (threats: identifier collisions, revoked cards, skimming, sniffing, cloning; Controlled / Limited / Exclusion areas and 1 / 2 / 3 authentication factors; US federal guidance used here as an example)
- ONVIF Profile D: access control peripherals (token and biometric readers, keypads, door and lock status sensors, locks, displays); complements Profiles A and C and works with Profiles M and T for integrated video and access
- ONVIF Profile C: site information and configuration, event and alarm management, door access control
- CISA: Insider threat mitigation (an insider is anyone who has or had authorized access; combine physical security, personnel awareness and information-centric measures)
- General access control installation and administration practice (starter content; needs subject review)
See it with your own jobs and topics
Tell us about your team and we'll walk you through setup, from choosing jobs to your first skills check.