Leave and absence process basics

Skills you'll practise

• Decide leave requests consistently using the team's published rules
• Record absence accurately, keeping health details to need-to-know
• Calculate absence days and occasions from a record and recognize when policy says to review
• Hold a supportive return-to-work conversation and refer entitlement, health and adjustment questions to HR

Course outline

1. 1.Leave and absence process basicsVideo · 2 min
2. 2.How leave and absence processes workLesson · 15 min
3. 3.Recording absence and spotting patternsLesson · 15 min
4. 4.Return-to-work conversations and supportLesson · 15 min
5. 5.Leave and absence process basics: knowledge checkKnowledge check · 17 questions
6. 6.Leave and absence process basics: practical exerciseKnowledge check · 1 question
7. 7.Back after three weeks offScenario
8. 8.Final exam8 questions · passing it completes the course, so people who already know the material can test out

Sources it draws on

The lessons and questions are written from these references, so learners can go back to the original.

• General HR practice (fair process, consistency, confidentiality, documentation); check local employment law and your own policies
• General attendance-management practice (consistent rules, accurate records, return-to-work conversations)