Ethical selling under pressure
Recognize and resist the pressures that lead to misleading customers, and handle gifts, conflicts and competitor information properly.
- Level
- Beginner
- Length
- About 30 minutes
- Contents
- 3 lessons · 1 video · final exam
- Status
- Published · updated 1 Oct 2026
Skills you'll practise
- Identify misleading tactics such as false urgency and hidden terms
- Decide how to handle gifts, hospitality and conflicts of interest
- Handle confidential competitor information correctly
- Know when and how to escalate an ethical concern
Course outline
- 1.Ethical selling under pressureVideo · 1 min
- 2.Win the right wayLesson · 14 min
- 3.Gifts, hospitality and conflicts of interestLesson · 14 min
- 4.Speaking up when you're asked to cross a lineLesson · 12 min
- 5.Ethical selling under pressure: knowledge checkKnowledge check · 17 questions
- 6.Quarter-end pressure to invent a deadlineScenario
- 7.Final exam7 questions · passing it completes the course, so people who already know the material can test out
Sources it draws on
The lessons and questions are written from these references, so learners can go back to the original.
- General consultative-selling practice (discovery, qualification, value)
- UK Ministry of Justice: Bribery Act 2010 guidance
- US DOJ/SEC: A Resource Guide to the U.S. Foreign Corrupt Practices Act
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