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Running team retrospectives and learning reviews

Run regular team retrospectives and after-action reviews that lead to real improvement: choose a purpose and cadence, frame the discussion blamelessly, follow a simple five-stage agenda, pick a format, get quieter voices heard, turn insight into one to three owned actions, and follow them up. Includes after-action reviews for one-off events. Incident postmortems are covered in the incident command course.

Level
Beginner
Length
About 50 minutes
Contents
4 lessons · 1 video · final exam
Status
Published · updated 1 Oct 2026

Skills you'll practise

  • Explain the purpose of a retrospective and choose a sensible cadence and timebox for a team
  • Plan a retrospective using the five stages: set the stage, gather data, generate insights, decide what to do, close
  • Use facilitation techniques that get input from quieter team members
  • Turn retrospective findings into one to three specific actions, each with an owner, a date and a check
  • Run an after-action review for a one-off event using its core questions
  • Keep reviews blameless while routing misconduct or safety concerns to the right process

Course outline

  1. 1.Running team retrospectives and learning reviewsVideo · 3 min
  2. 2.Why retrospectives, and how oftenLesson · 12 min
  3. 3.Running the meetingLesson · 14 min
  4. 4.From insight to actionLesson · 12 min
  5. 5.After-action reviews for one-off eventsLesson · 12 min
  6. 6.Running team retrospectives and learning reviews: knowledge checkKnowledge check · 20 questions
  7. 7.Running team retrospectives and learning reviews: practical exerciseKnowledge check · 1 question
  8. 8.The retro after peak weekScenario
  9. 9.Final exam10 questions · passing it completes the course, so people who already know the material can test out

Sources it draws on

The lessons and questions are written from these references, so learners can go back to the original.

See it with your own jobs and topics

Tell us about your team and we'll walk you through setup, from choosing jobs to your first skills check.