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Proposals and quotes without unsupported promises

Write proposals customers can hold you to, and catch errors and over-promises before they're sent.

Level
Intermediate
Length
About 35 minutes
Contents
3 lessons · 1 video · final exam
Status
Published · updated 1 Oct 2026

Skills you'll practise

  • Identify unsupported promises in a proposal
  • Check a quote's arithmetic, dates and terms
  • List what a proposal should contain
  • Rewrite a risky claim into an accurate one

Course outline

  1. 1.Proposals without unsupported promisesVideo · 2 min
  2. 2.Promises you can keepLesson · 14 min
  3. 3.Checking a quote line by lineLesson · 14 min
  4. 4.Wording commitments: will, can, plans toLesson · 12 min
  5. 5.Proposals and quotes without unsupported promises: knowledge checkKnowledge check · 21 questions
  6. 6.A colleague's over-promising proposalScenario
  7. 7.Final exam6 questions · passing it completes the course, so people who already know the material can test out

Sources it draws on

The lessons and questions are written from these references, so learners can go back to the original.

  • General consultative-selling practice (discovery, qualification, value)
  • Plain-language business writing guidance (general)

See it with your own jobs and topics

Tell us about your team and we'll walk you through setup, from choosing jobs to your first skills check.