Accounts receivable and collections
Read an aged receivables report, chase the right invoices in the right way, and handle disputes fairly.
- Level
- Intermediate
- Length
- About 40 minutes
- Contents
- 3 lessons · 1 video · final exam
- Status
- Published · updated 1 Oct 2026
Skills you'll practise
- Read an aged receivables report and prioritize collections
- Write firm, professional payment reminders
- Separate disputed amounts from undisputed ones and resolve disputes
- Calculate days sales outstanding (DSO) and explain what it shows
Course outline
- 1.Receivables and collectionsVideo · 2 min
- 2.Aging and prioritiesLesson · 14 min
- 3.Reminders that get paidLesson · 10 min
- 4.Disputes, credit notes and allocating paymentsLesson · 14 min
- 5.Accounts receivable and collections: knowledge checkKnowledge check · 24 questions
- 6.Accounts receivable and collections: practical exerciseKnowledge check · 1 question
- 7.A partly disputed invoiceScenario
- 8.Final exam8 questions · passing it completes the course, so people who already know the material can test out
Sources it draws on
The lessons and questions are written from these references, so learners can go back to the original.
- General accounts-receivable and credit-control practice (aging, statements, disputes, collections)
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