Controlling nonconforming material
What to do from the moment material is suspect: identify it, keep it apart, contain anything else that may be affected, record it on a nonconformance report, and leave the disposition to the people with authority. Covers rework, repair, use-as-is, return and scrap, and how ISO 9001 frames control of nonconforming outputs.
- Level
- Intermediate
- Length
- About 50 minutes
- Contents
- 3 lessons · 1 video · final exam
- Status
- Published · updated 1 Oct 2026
Skills you'll practise
- Recognize nonconforming and suspect material, including material whose status is unknown
- Identify, segregate and record nonconforming material so it can't be used by mistake
- Scope containment: decide what else could be affected (earlier output, other shifts, stock, shipments)
- Explain the disposition options and who may authorize each one
- Complete a nonconformance report with the facts a review board needs
Course outline
- 1.Controlling nonconforming materialVideo · 2 min
- 2.Stop, identify, segregateLesson · 17 min
- 3.Containment and the nonconformance reportLesson · 16 min
- 4.Disposition and authorityLesson · 17 min
- 5.Controlling nonconforming material: knowledge checkKnowledge check · 16 questions
- 6.Controlling nonconforming material: practical exerciseKnowledge check · 1 question
- 7.Final exam10 questions · passing it completes the course, so people who already know the material can test out
Sources it draws on
The lessons and questions are written from these references, so learners can go back to the original.
- ISO 9001:2015 Quality management systems: Requirements (clauses cited: 7.5 documented information, 8.5.2 identification and traceability, 8.7 control of nonconforming outputs)
- LRQA: ISO 9001 revision update (ISO 9001:2026 publication on 16 September 2026; three-year transition)
- Your site's quality manual, inspection plans, drawings and nonconformance procedure (these govern)
See it with your own jobs and topics
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