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Kaseya VSA: organizations, policies, patching and hardening

How Kaseya VSA 10 organizes devices into organizations, sites and agent groups; how policies inherit; how monitored-services profiles alert; how patch review and patch policies work; how the Automation Hub, remote control, teams, enforced 2FA, the audit log and device deletion fit together, with notes where VSA 9.5 differs; and what the July 2021 VSA attack teaches about protecting an RMM.

Level
Intermediate
Length
About 50 minutes
Contents
3 lessons · final exam
Status
Published · updated 1 Oct 2026
  • Kaseya VSA

Skills you'll practise

  • Place devices in the right organization, site and agent group when deploying the VSA 10 agent
  • Explain how VSA 10 policies are assigned and inherited, and that they are non-cumulative per type
  • Describe the three tiers of patch review and the reboot options in a patch policy
  • Use teams and access levels to give technicians least privilege
  • Describe what the July 2021 VSA attack was and the protective steps CISA and the FBI advised

Course outline

  1. 1.Organizations, sites, agent groups and deploymentLesson · 15 min
  2. 2.Policies, monitoring, patching and automationLesson · 18 min
  3. 3.Access, logging, deletion and the 2021 attackLesson · 17 min
  4. 4.Kaseya VSA: organizations, policies, patching and hardening: knowledge checkKnowledge check · 15 questions
  5. 5.Final exam7 questions · passing it completes the course, so people who already know the material can test out

Sources it draws on

The lessons and questions are written from these references, so learners can go back to the original.

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