Cold outreach that respects consent
Write relevant, honest outreach, follow your policy and local rules on consent and opt-out, and keep contact records clean.
- Level
- Beginner
- Length
- About 30 minutes
- Contents
- 3 lessons · 1 video · final exam
- Status
- Published · updated 1 Oct 2026
Skills you'll practise
- Identify misleading or non-compliant elements in an outreach email
- Explain why opt-outs must be honored promptly
- Research and personalize outreach without being intrusive
- Use contact sources your organization permits
Course outline
- 1.Cold outreach that respects consentVideo · 2 min
- 2.Relevant, honest, easy to declineLesson · 14 min
- 3.Writing a relevant first messageLesson · 14 min
- 4.Opt-outs and suppression listsLesson · 12 min
- 5.Cold outreach that respects consent: knowledge checkKnowledge check · 16 questions
- 6.Cold outreach that respects consent: practical exerciseKnowledge check · 1 question
- 7.Final exam7 questions · passing it completes the course, so people who already know the material can test out
Sources it draws on
The lessons and questions are written from these references, so learners can go back to the original.
- General consultative-selling practice (discovery, qualification, value)
- US FTC: CAN-SPAM Act, a compliance guide for business
See it with your own jobs and topics
Tell us about your team and we'll walk you through setup, from choosing jobs to your first skills check.