JumpCloud directory administration
The JumpCloud concepts an administrator or MSP technician uses every week: the Admin Portal and User Portal, user states, user groups and device groups and how binding them to resources grants access, the JumpCloud agent with policies and commands, SSO applications, RADIUS and LDAP, Microsoft 365, Google Workspace and Active Directory integrations, MFA with JumpCloud Protect, TOTP and WebAuthn, conditional access policies, password policies, admin roles, Directory Insights, the Multi-Tenant Portal, and offboarding with suspend versus delete.
- Level
- Intermediate
- Length
- About 55 minutes
- Contents
- 3 lessons · 1 video · final exam
- Status
- Published · updated 2 Oct 2026
- JumpCloud
Skills you'll practise
- Explain the difference between the Admin Portal and the User Portal and identify which tasks belong in each
- Choose the right user state (Staged, Active or Suspended) for onboarding, leave and offboarding, and explain why suspending is safer than deleting
- Trace a user's access to devices, SSO applications, RADIUS and LDAP through user group and device group associations
- Identify which side is authoritative for passwords and identities in the Microsoft 365, Google Workspace and Active Directory integrations
- Find gaps in a set of conditional access policies and the Default Access Policy, and roll out a new policy safely with monitor mode
- Choose a least-privilege admin role, and read Directory Insights events to investigate a suspicious sign-in
Course outline
- 1.JumpCloud directory administrationVideo · 3 min
- 2.The directory: portals, user states, groups and associationsLesson · 18 min
- 3.Devices, applications and directory integrationsLesson · 19 min
- 4.Securing access and running the tenantLesson · 18 min
- 5.JumpCloud directory administration: knowledge checkKnowledge check · 16 questions
- 6.Final exam10 questions · passing it completes the course, so people who already know the material can test out
Sources it draws on
The lessons and questions are written from these references, so learners can go back to the original.
- JumpCloud docs: Get Started: Admin Portal
- JumpCloud docs: Get Started: User Portal
- JumpCloud docs: Get Started: Users
- JumpCloud docs: Manage User States
- JumpCloud docs: Suspend and Reactivate Users
- JumpCloud docs: Troubleshoot: Restore a Deleted User
- JumpCloud docs: Get Started: User Groups
- JumpCloud docs: Configure Dynamic User Groups
- JumpCloud docs: Connect New Users to Resources
- JumpCloud docs: Get Started: Device Groups
- JumpCloud docs: Add a User Group to a Device Group
- JumpCloud docs: Bind Users to Devices
- JumpCloud docs: Set Admin/Sudo Permissions
- JumpCloud docs: Get Started: Devices
- JumpCloud docs: JumpCloud Agent Compatibility, System Requirements, and Impacts
And 30 more.
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