Chat, channels and online meetings: working well and safely

Skills you'll practise

• Choose between a channel post, a direct chat, email and a meeting for a given message
• Use threads and mentions so the right people see a message without notifying everyone
• Use the meeting controls (sign-in, waiting area, host roles) to keep uninvited people out
• Tell people before recording and share your screen without exposing other information
• Recognize messages from outside the organization and handle requests in them with care

Course outline

1. 1.Chat, channels and online meetingsVideo · 2 min
2. 2.The right place for a messageLesson · 13 min
3. 3.Meetings that only the right people joinLesson · 14 min
4. 4.People outside the company and chat-based scamsLesson · 13 min
5. 5.Chat, channels and online meetings: working well and safely: knowledge checkKnowledge check · 15 questions
6. 6.Final exam7 questions · passing it completes the course, so people who already know the material can test out

Sources it draws on

The lessons and questions are written from these references, so learners can go back to the original.

• General workplace collaboration practice