Licensing and mailbox types

Skills you'll practise

• Distinguish user, shared, room and equipment mailboxes and say which need a license.
• Identify when a shared mailbox needs a license (size, archive or hold).
• Match common business plans to what they include at a high level.
• Explain what happens to mailbox data when a license is removed or a user is deleted.

Course outline

1. 1.Licensing and mailbox typesVideo · 4 min
2. 2.Mailbox types and when they need a licenseLesson · 8 min
3. 3.Plans and what they includeLesson · 8 min
4. 4.What happens to data when licenses changeLesson · 8 min
5. 5.Licensing and mailbox types: knowledge checkKnowledge check · 14 questions
6. 6.Final exam8 questions · passing it completes the course, so people who already know the material can test out

Sources it draws on

The lessons and questions are written from these references, so learners can go back to the original.

• Microsoft Learn: About shared mailboxes
• Microsoft Learn: Exchange Online limits
• Microsoft Learn: Microsoft 365 for business subscription service descriptions
• Microsoft Learn: Room and equipment mailboxes
• Microsoft Learn: Remove a former employee and secure data