Windows Update troubleshooting

Skills you'll practise

• Explain the difference between quality, feature, driver and out-of-band updates.
• Diagnose failed updates from history and common error codes.
• Fix update problems without deleting system folders or disabling updates.

Course outline

1. 1.Windows Update troubleshootingVideo · 4 min
2. 2.Kinds of updates and where to lookLesson · 8 min
3. 3.Fixing stuck and failed updatesLesson · 8 min
4. 4.Reading update history, logs and ringsLesson · 10 min
5. 5.Windows Update troubleshooting: knowledge checkKnowledge check · 18 questions
6. 6.Windows Update troubleshooting: practical exerciseKnowledge check · 1 question
7. 7.Update stuck and failing for weeksScenario
8. 8.Final exam6 questions · passing it completes the course, so people who already know the material can test out

Sources it draws on

The lessons and questions are written from these references, so learners can go back to the original.

• Microsoft Learn: Windows Update common errors and mitigation
• Microsoft Learn: Windows Update troubleshooting
• Microsoft Support: Troubleshoot problems updating Windows
• Microsoft Learn: Clean up the WinSxS folder