Workload and wellbeing signals
Notice signs that someone is overloaded, talk about them privately and specifically, fix the workload behind them, and point people to the support your organization offers without diagnosing.
- Level
- Intermediate
- Length
- About 45 minutes
- Contents
- 3 lessons · 1 video · final exam
- Status
- Published · updated 1 Oct 2026
Skills you'll practise
- Identify observable signals of overload and separate them from assumptions
- Open a private, specific conversation about what you've noticed and listen
- Adjust workload, priorities and leave to remove the cause of overload
- Signpost the organization's support options without diagnosing or disclosing
Course outline
- 1.Workload and wellbeing signalsVideo · 2 min
- 2.Noticing the signalsLesson · 16 min
- 3.Having the conversationLesson · 16 min
- 4.Changing the work and preventing overloadLesson · 15 min
- 5.Workload and wellbeing signals: knowledge checkKnowledge check · 23 questions
- 6.Workload and wellbeing signals: practical exerciseKnowledge check · 1 question
- 7.Always online, always fineScenario
- 8.Final exam8 questions · passing it completes the course, so people who already know the material can test out
Sources it draws on
The lessons and questions are written from these references, so learners can go back to the original.
- General people-leadership practice for workload management and supportive conversations
See it with your own jobs and topics
Tell us about your team and we'll walk you through setup, from choosing jobs to your first skills check.