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Setting goals and priorities

Write team goals people can act on and measure, separate urgent from important, and keep everyday work connected to the goals.

Level
Intermediate
Length
About 45 minutes
Contents
3 lessons · 1 video · final exam
Status
Published · updated 1 Oct 2026

Skills you'll practise

  • Rewrite vague goals as specific, measurable outcomes with a deadline
  • Distinguish outcome goals from activities
  • Sort tasks by urgency and importance and choose how to handle each group
  • Track progress against a goal and decide when to change the actions or the goal

Course outline

  1. 1.Setting goals and prioritiesVideo · 2 min
  2. 2.Writing goals people can act onLesson · 15 min
  3. 3.Urgent versus importantLesson · 15 min
  4. 4.Keeping work aligned and tracking progressLesson · 15 min
  5. 5.Setting goals and priorities: knowledge checkKnowledge check · 17 questions
  6. 6.Setting goals and priorities: practical exerciseKnowledge check · 1 question
  7. 7.Three urgent requests, one weekScenario
  8. 8.Final exam8 questions · passing it completes the course, so people who already know the material can test out

Sources it draws on

The lessons and questions are written from these references, so learners can go back to the original.

  • General goal-setting practice (specific, measurable, time-bound outcomes)
  • General prioritization practice (urgent–important grid)

See it with your own jobs and topics

Tell us about your team and we'll walk you through setup, from choosing jobs to your first skills check.