Negotiation basics
Prepare, trade instead of concede, and keep agreements clear and within your authority.
- Level
- Advanced
- Length
- About 35 minutes
- Contents
- 3 lessons · 1 video · final exam
- Status
- Published · updated 1 Oct 2026
Skills you'll practise
- Prepare your limits and trade-offs before a negotiation
- Trade concessions for something of value
- Recognize scope creep during negotiation
- Summarize agreements in writing
Course outline
- 1.Negotiation: trade, don't concedeVideo · 2 min
- 2.Prepare, trade, confirmLesson · 15 min
- 3.Planning your give–get listLesson · 14 min
- 4.Handling pressure tactics calmlyLesson · 12 min
- 5.Negotiation basics: knowledge checkKnowledge check · 21 questions
- 6.Negotiation with growing scopeScenario
- 7.Final exam8 questions · passing it completes the course, so people who already know the material can test out
Sources it draws on
The lessons and questions are written from these references, so learners can go back to the original.
- General consultative-selling practice (discovery, qualification, value)
See it with your own jobs and topics
Tell us about your team and we'll walk you through setup, from choosing jobs to your first skills check.