Tactical RMM: Windows patching and software
For RMM administrators who keep customers' Windows machines up to date with Tactical RMM: how its patch management works as the docs describe it (the AUOptions setting the agent applies, the 8-hour patch list refresh, no catch-up for offline agents), designing patch policies and reboots, ignoring a specific update, the docs' own limits and the script-based alternative, and installing, upgrading and removing third-party software with Chocolatey.
- Level
- Intermediate
- Length
- About 45 minutes
- Contents
- 3 lessons · 1 video · final exam
- Status
- Published · updated 2 Oct 2026
- Tactical RMM · free, source available
Skills you'll practise
- Explain what the agent changes in Windows Update on install and how Tactical RMM decides what to patch
- Design workstation and server patch policies with reboots at a time the customer agrees
- Plan for machines that are offline at the scheduled install time
- Ignore a specific update with the documented management command and explain its scope
- Install, upgrade and uninstall third-party software with Chocolatey and fix the common errors
Course outline
- 1.Tactical RMM: Windows patching and softwareVideo · 1 min
- 2.How Tactical RMM patches WindowsLesson · 15 min
- 3.Patch policies and rebootsLesson · 15 min
- 4.Third-party software with ChocolateyLesson · 15 min
- 5.Tactical RMM: Windows patching and software: knowledge checkKnowledge check · 16 questions
- 6.Tactical RMM: the vets' laptops are months behind on patchesScenario
- 7.Final exam6 questions · passing it completes the course, so people who already know the material can test out
Sources it draws on
The lessons and questions are written from these references, so learners can go back to the original.
- How it all works (URLs, services, agent, Windows update management, logs)
- Automation policies (inheritance, enforced, patch policy)
- Global settings (general, retention, API keys)
- Management commands
- Script variables
- Getting started guide (post-install checklist, every 75 days, don't-do list)
- Software (Chocolatey install, uninstall)
- Tips and tricks (monitoring endpoint, run intervals, MeshCentral, Chocolatey)
- Troubleshooting
See it with your own jobs and topics
Tell us about your team and we'll walk you through setup, from choosing jobs to your first skills check.